Our Privacy Policy
Ruby Cotton is totally committed to protecting the privacy of visitors and customers to our site. We will not disclose information about our customers to third parties except where it is part of providing a service to you – i.e processing your purchase, arranging for a product to be sent to you, carrying out credit and other security checks.
Customer Consent
We will not sell your name, address, e-mail address, credit card information or personal information to any third party without your permission.
Registration with this website is deemed as acceptance that you are satisfied with the terms of this policy.
Information/Security
For registration purposes we require your name, email address, date of birth and request a username for your login to the site. To process your transactions on our website we ask for payment details, such as a credit or debit card number and (when necessary) the CVV/CV2 number located on the back of your card. Ruby Cotton uses a state-of-the-art secure sockets layer (SSL) encryption technology which will encrypt and protect the data you are submitting to us. This technology will ensure that your information will be processed safely and securely through our system.
When you shop with us we require your shipping address and contact/mobile number so we can process your order and deliver it to you on time. This information is shared with our courier service.
Third party sites
Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
What are cookies?
A cookie is a small information file that is sent to your computer and is stored on your hard drive. Like all retail websites, we use cookies to store information such as your login or what you have in your shopping cart which will save you time each time you re-visit Ruby Cotton. This file is then stored on your hard-drive. You can change the settings on your browser to prevent cookies being stored on your computer without your consent.
Checking/Changing your Details
If there are any changes to your personal data or you wish to have it deleted you must inform us and in compliance with the Data Protection Acts 1988 and 2003 and we will amend or erase your details accordingly. You have the right to access the information which Ruby Cotton holds about you by emailing a request to admin@rubycotton.com. We will post your personal data to you for a fee of €7.00.
Communication & Marketing
Once you register with rubycotton.com we may occasionally update you on our latest products, news and special offers via e-mail & post. If you no longer wish to receive e-zines or other emails from rubycotton.com you can unsubscribe from our Mailing List at any time. Simply open the email, select the Unsubscribe link at the bottom of the email and follow the instructions.
Feedback/Customer Service
We are always pleased to hear from our customers and encourage you to stay in touch with feedback (good or bad!) so we can strive to deliver you a website which you are happy to return to and to recommend to your friends and family.
If you have any questions or feedback about this statement, please do not hesitate to contact a customer service member of the Ruby Cotton team at admin@rubycotton.com.
